Reference

makautoto Legal Terms for Your Account

This page explains how we handle account data, access checks, and request changes for Indonesia.

Data useCookie settingsAccess checksLawful access
Browse Lobby Read FAQ
makautoto makautoto Legal Terms for Your Account
CONTACT CHANNELS

Where to Send Legal Requests

The fastest way to reach us is through the contact path that matches your request. For access corrections, data questions, or record changes, send one clear message with your account email and the issue you want handled. We route legal requests by channel so you do not have to repeat the same details, and our team works during local business hours.

Team online

Email

Send requests to [email protected] with your account email, the change you want, and any reference number. We use that thread for legal replies and keep the record in one place so you can follow the status later.

Live Chat

Use chat when you need a quick answer on access, data correction, or policy wording. If the case needs a written trail, we move it to email after the first reply so your request stays readable.

Contact Form

Use the form when you want to request an update, deletion where allowed, or a copy of stored account data. We ask for only the fields needed to verify you before we process the request.

RECORD CARE

How We Protect Account Records

Our legal handling starts with data minimization: we keep only what we need for identity checks, request handling, and account history.

Data Handling

We store contact details, login records, and request history so we can verify the account and answer legal questions. We do not keep extra fields just because they were sent; each record needs a clear reason.

Cookies

Cookies remember session state and language choice, and they help us spot repeated sign-in errors on mobile or desktop browsers. You can clear them at any time, but some access checks may ask you to sign in again.

Account Security

When a request touches the account profile, we may ask for email verification or a recent payment reference from DANA, OVO, GoPay, or QRIS. That step helps us avoid changes made by the wrong person.

Retention

We keep records only as long as needed for legal handling, audit, or follow-up on a request. If a local rule asks for a longer period, we keep the minimum required and remove the rest when we can.

Contact Path

For any data question, start with email or live chat and include your account address plus the exact change you want. Clear wording helps us route the request without delay or repeated back-and-forth.

Request Changes

If you want a correction or deletion where the law allows it, tell us which field should change and why. We will review the request, confirm the account, and tell you what we can action.

Common Questions About This Policy

Use these answers when you want to check what this page covers, how we store records, and how to reach us. We keep the process simple: one request, one account check, one reply. Access remains available only where local law permits, and our contact paths above are the right place for anything that needs a written trail or legal change request.

It covers account data, cookie use, access checks, record retention, and the way we handle corrections or other requests. It does not replace local law; if a local rule is stricter, we follow that rule first.

We use account data to verify ownership, reply to legal requests, and keep a history of changes. That can include your email, device sign-in details, and reference numbers tied to DANA, OVO, GoPay, or QRIS.

Yes. Send the exact field you want changed, the updated detail, and a way to verify the account. We may ask for a short confirmation step before we update the record.

We keep records only as long as needed for audit, support, or follow-up on a request. If a local retention rule applies, we keep the minimum required period and then remove or anonymise what we can.

Cookies help us remember your session, keep the page state stable, and detect unusual sign-in behaviour. You can clear them in your browser, but you may need to sign in again after that.

Use email for written requests, chat for quick questions, or the form when you want a tracked submission. Include your account email and the change you want so we can route it quickly.

Access depends on local law and is available only where local law permits. If access is allowed in your area, you can use the same legal contacts for questions about data, records, or account changes.

Related Pages

makautoto Indonesia Register makautoto Casino FAQ About Us