Reference

Privacy Policy For Your Account Data

At makautoto, we explain what we collect when you open an account, verify a phone number, use Live Casino or Aviator, or ask about DANA, OVO, GoPay, and…

Account dataDevice logsLocal lawDANA, OVO, GoPay, QRIS

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How We Handle Your Data

makautoto Service availability depends on jurisdiction. Users are responsible for checking local law before access.

Our policy explains the data we keep when you create or change an account, open the lobby, or send a privacy request. That includes your name, phone number, device type, browser, login time, IP address, and the payment route you choose, such as DANA, OVO, GoPay,

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or QRIS. We use that data to confirm access, handle withdrawal checks, answer questions, and keep the account record consistent across mobile and desktop. Where local law allows, we hold the record only as long as needed for the account, security, dispute handling, and legal checks
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tied to the transaction path you used. If local law does not allow access in your region, we do not provide the service there. Any change to your details starts with a verification step so the record stays tied to your own account.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

HELP CHANNELS

Where To Ask Privacy Questions

If you want to ask how we store a phone number, device log, or session record, our support paths are simple. Live chat is the fastest route during 08.00-24.00 WIB, and the account form stays open any time from mobile or desktop. For changes that affect your record, we ask you to match the registered phone number before we accept the request.

Team online

Live chat

Open chat from the lobby footer during 08.00-24.00 WIB to ask what data we hold, how long we keep it, or how to correct a phone number after verification.

Account form

Use the form inside your account area to request a data copy, ask for a correction, or start a deletion request where local law allows and the record can be updated.

Email reply

If you prefer a written trail, send the same request by email from the contact page and include your registered phone number so we can match the right record.

CARE CONTROLS

How We Keep Records Clear

We keep the policy tied to the account path you use: login, deposit, withdrawal request, or support message.

Data use

We use personal data to run your account, confirm DANA, OVO, GoPay, or QRIS requests, and answer privacy messages. We do not use it for unrelated contact lists or outside profiles.

Cookies

Cookies help keep you signed in on mobile or desktop, remember your language choice, and stop repeated checks in one session. You can clear them in your browser, but you may need to sign in again.

Account security

We ask you to keep your password private, and we may log the device, browser, IP, and login time to spot account changes that do not match your usual path.

Retention

We keep records only for the time needed to run the account, answer questions, resolve payment checks, or meet local legal duties. When the period ends, we remove or anonymize what is no longer needed.

Change requests

If your phone number, name, or payment tag changes, send a request from the account area. We will update the record after matching the registered contact and any extra check required by local law.

Contact path

Use live chat during 08.00-24.00 WIB or the form at any time if you want a copy, a correction, or a question about how long a record stays in our system.

Common Privacy Questions For Your Account

These questions cover what we collect, why we keep it, how you can ask for a change, and what happens if local law limits access. We keep the answers tied to real account steps, like a phone match, a written request from your account area, or a chat session during 08.00-24.00 WIB, so you know which channel to use for privacy matters.

We keep the details you submit in the form, such as name, phone number, device type, browser, and the time you join. If you use DANA, OVO, GoPay, or QRIS, we also store the route used for that request.

Cookies help us keep your session active, remember your language choice, and reduce repeat checks when you move between mobile and desktop. You can clear them in the browser, but the next login may ask for fresh verification.

We keep records only while your account is active or while local law asks us to hold them. After that, we remove or anonymize data that is no longer needed for support or account history.

Yes. Send the request from your account area, and we will update the record after we match the registered phone number or other proof tied to the account. Extra checks may apply when local law requires them.

Use the account form or live chat and ask for a copy of the data linked to your profile. We will respond with the record we can share after we confirm it is your account.

When local law does not allow the service or a specific processing step, we do not open access in that region. Where it is allowed, the same policy applies whether you use mobile or desktop.

Privacy Policy For Your Account Data

Where To Ask Privacy Questions

Live chat

Account form

Email reply

How We Keep Records Clear

Data use

Cookies

Account security

Retention

Change requests

Contact path

Common Privacy Questions For Your Account

01 What data do you collect when I open an account?

02 Why do you use cookies on my device?

03 How long do you keep my personal data?

04 Can I ask you to change my details?

05 How do I ask for a copy of my data?

06 What happens if local law limits access?

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